FAQ & Install Tips

What's next if I've bought a stock cabinet and it doesn't fit and now I need a larger or smaller size?

Cabinetry must be returned in original packaging and be in re-sellable "New" condition. Returns will be subject to inspection. A restocking charge may apply. Not applicable to countertops, special orders, non-stock cabinetry, or factory returns.

I'm a contractor and/or renovator; do I get a discount off your pricing?

Yes, you can but certain restrictions and minimum purchase requirements apply. Talk to an associate to find out more.

Who makes your cabinets?

Our cabinets are made by MasterBrand Cabinets, the largest manufacturer of kitchen cabinets in North America. We purchase cabinets from a few of the many cabinet lines MasterBrand offers. We purchase both Kitchen Craft and Tranquility cabinets within our in-stock cabinet portfolio.

Do you sell any other styles of cabinets than what you stock?

Yes we do! In addition to stocking several different door styles we can also order other colors, wood types, and door styles. The Average lead time is 4-6 weeks.

What are your payment terms?

We accept cash, Visa, Master Card, and American Express

Why should I buy your cabinets?

  1. Our cabinets are constructed exclusively in Canada and the US (depending on the manufacturer) using quality materials.
  2. Low-maintenance; easy-to-clean interiors that will withstand years of normal wear and tear.
  3. Our shelves are easily adjusted by removing each shelf and repositioning the shelf clips. This allows for the cabinet storage space to be altered to suit your changing needs and requirements.

How come you can offer such good prices?

"No frills" service allows us to offer low prices on product. When you provide the ideas, measurements, and look after the installation, you should be rewarded with tremendous savings on your purchase.

What types of countertop do you sell?

We can supply and install laminate, granite, quartz, butcher block, soapstone and corian counter tops. Please note that if you would like a quote on granite, quartz or corian we will have to send your information to our suppliers. This ensures you get the most accurate quote possible, speeding up the process and eliminating any surprises after the template and final quote are complete.

What preparation do I need to take?

It's as easy as 1...2...3!
  1. Measure your kitchen, vanity or laundry room area.
  2. Take advantage of our FREE in-person and professional design and costing service.
  3. Pick up your pre-assembled, ready to install cabinets today!!!

Testimonials

  • "Home renovations are so much work and stress but it doesnt have to be if you have the right company and professionals. We are so glad that we chose Jennifer to help design our amazing kitchen..." - Jade & Kim Amin
♦ read other testimonials

Preparing for a visit:

Accurate measurements: There are NO exchanges, returns, or refunds. The outlet discourages purchasing cabinets from blueprints or unfinished measurements because finished measurements will often vary from original plans. Please double check all measurements before purchasing cabinets.

Color samples: Bringing color samples of countertop or flooring can help make a decision when the time has come. Also search available finishes directly from the manufacturers web site (all colors and door styles may not be available at the outlet).

Types of wood: Another thing to consider when planning a kitchen is which type of wood will be used. No two pieces of wood are exactly the same. Stains are likely to exaggerate the differences between varying types of woods and their distinct markings. Furthermore, wood species exhibit different defining characteristics, such as mineral deposits / streaks, knots, pin, and worm holes. These markings make each piece of wood unique and adds to its beauty.

An open mind: Due to the nature of the business flexibility is key to huge savings. Often customers will purchase 2 door styles that are very similar and blend them into the same kitchen.

Tape measure, Pencil, Paper: Measuring cabinets and taking notes is simple when you remember a tape measure, pencil and paper.

Rope & Tarps: The Outlet does NOT provide rope for tying down cabinets or tarps for protecting them from inclement weather. Please plan accordingly.

Pets are not allowed in the facility with the exception of trained guide dogs for disabilities.

Children should be attended to at all times while in the warehouse.

We require all purchases to be picked up within 7 working days or a storage fee will be charged.

We accept cash, Debit, Visa, Master Card, and American Express.

Sorry, checks and Discover Card are not accepted.